- Non-Custom Orders: We accept returns on non-custom wedding cards within 14 days of delivery. The cards must be in their original packaging and in new, unused condition. The customer is responsible for the return shipping costs.
- Custom Orders: Custom wedding cards are non-returnable and non-refundable unless there is a defect or error on our part. We will work with you to correct any issues with the cards.
- Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 5 days of delivery. We will work with you to either replace the item or issue a refund.
- Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. Shipping costs are non-refundable.
- Cancellation Policy: If you need to cancel an order, please contact us as soon as possible. We will do our best to cancel the order if it hasn’t already been shipped. If the order has already been shipped, you may return it according to our return policy.
This is just a sample return policy, and the actual policy may vary depending on the wedding card company’s specific practices and policies. DO CONFIRM BEFORE ORDER It’s important to read and understand the return policy before placing an order for wedding cards to avoid any confusion or issues with returning the cards.
